Privacy Policy
Welcome to Svera Capital Services Limited Limited. The domain name www.sveracapital.in (hereinafter referred to as "Website") is owned by Svera Capital Services Limited Limited, registered with The Reserve Bank of India as a middle layer non deposit taking Non-Banking Financial Company ("NBFC") under section 45-IA of the Reserve Bank of India Act, 1934 and is primarily engaged in the business of lending having its Registered Office and Corporate Office in Jaipur (Rajasthan). Svera Capital Services Limited Limited is engaged in the business of vehicle financing, lending to Small and Medium Enterprises and allied activities. For more information, please visit www.sveracapital.in
We, at Svera Capital Services Limited are seriously committed to protect the personal and financial information that the customer submits to us and endeavor to protect it from any unauthorised use. Use of this Website signifies your acknowledgement and consent to this Privacy Policy. If, however, you object to Your Information being used, processed and transferred by Svera Capital Services Limited in any way, please do not share your information on the Website.
Type of Personal Information Collected
Svera Capital Services Limited may, for the purpose of rendering its services, collect personal information as described below:
- Identification Information: Name, gender, address, phone number, date of birth, marital status, email address or other contact information.
- PAN, KYC status, signature and photograph.
- Bank account or payment instrument details.
- Any other detail required to provide services.
Information Collected From Use of Our Services
- Transaction Information: We read and monitor only financial transactional SMS for credit risk assessment. No other SMS data is accessed.
- Storage Information: For downloading or uploading documents such as scheme commission details.
- Media Information: Documents uploaded for account management or transactions.
- Device Information: Hardware model, OS version, device identifiers, network info, and interaction data.
- Aadhaar/VID Information: Collected directly for authentication with UIDAI during services like e-KYC and loan disbursement.
Key Data Privacy Principles
This Policy aligns with the requirements of applicable laws and regulations including the Indian IT Act 2000, IT Amendment Act 2008, IT Rules 2011, and Aadhaar Act 2016.
Sensitive Personal Information (SPI) includes passwords, health data, sexual orientation, medical records, biometric information, Aadhaar details, and any related information provided to us.
A. Collection Limitation
Personal data shall be collected lawfully and transparently. Consent will be obtained before collecting sensitive personal data, and individuals will be informed about:
- The purpose of collection
- Intended recipients
- Name and address of data collecting agencies
Users may withdraw consent at any time, except where data is required under legal or regulatory obligations.
B. Data Minimization
Only strictly necessary personal data shall be collected.
C. Disclosure
Personal information may be disclosed only under lawful orders or consent. A summary of this policy shall be available on the website for public access.
D. Use Limitation
Personal information will be used only for specified purposes.
E. Security
We maintain strong technical and organizational security measures, including compliance with UIDAI encryption and Aadhaar data handling standards.
F. Access, Correction and Update
Users may request corrections to inaccurate information.
G. Retention
Personal data will be retained only for the required period per policy. Aadhaar authentication logs are retained for two years and archived for five years.
H. Third Parties
Data may be shared with authorized third parties only when necessary and with proper security controls.
I. Marketing & Promotional Activities
Communications will be sent only after obtaining user consent.
Log File Information
During visits to our Website, non-personal information such as browser type, OS, IP, and pages visited may be collected automatically.
Purpose of Collection and Usage
- To provide financial services
- To process applications and transactions
- To meet regulatory and compliance requirements
- To assist in verification and KYC procedures
- To respond to complaints and queries
- To conduct research and analytics
Disclosure of Information
- Regulators such as RBI/SEBI/KRAs
- Judicial and regulatory bodies
- Service providers and auditors
Retention of Information
Information is retained only for as long as necessary for service delivery or as required by law. Users may withdraw consent but may not be able to use services thereafter.
Communications & Notifications
By using the Website, users consent to receive electronic communications regarding updates, services, and notifications.
Reasonable Security Practices
Svera Capital Services Limited uses commercially reasonable security practices to protect your personal data.